
Tresona Dumas
Office Operations Manager, ABC Home & Commercial Services of Austin
With nearly 15 years at ABC Home & Commercial Services, Tresona has played a key role in optimizing processes, streamlining workflows, and leading software training initiatives. As Office Operations Manager, she oversees contract entry, billing, and data processing, ensuring efficiency, accuracy, and seamless operations.
Tresona also works directly with the company’s software provider, identifying business needs, generating ideas, and prioritizing developments that drive ROI and long-term efficiency. Passionate about leveraging technology to improve business operations, she is dedicated to building solutions that support both internal teams and customer experience.
Beyond work, she enjoys spending time with family, traveling, skiing, hiking, martial arts, and staying active.